Hosted or self-hosted - the vast majority of our consumers choose the "SaaS" version, but quite a few IT departments want having an "on-premises" Edition operating on their own servers.
Moreover, to Get hold of our workforce, you can subscribe to the Telegram channel and chat with other players and support managers.
Jitbit Helpdesk contains an integrated concept board for every ticket. Below prospects and technicians can submit updates and connect with each other by means of electronic mail or the world wide web application privately or publicly.
“Jitterbit thinks in accelerating small business transformation by successful automation, integration, and World-wide-web and mobile application development — and without compromising security, compliance or scalability,” said Jitterbit President and CEO Bill Conner.
We surveyed a hundred+ businesses across industries and departments to find out how corporations are prioritizing LCAP.
External lookup - connect with an external provider and query for person infomation, that will be shown in the popup ideal inside of a ticket
Integrates into your internet site - generates a assist-widget in your web pages. Just duplicate-paste two lines of jita bet JavaScript towards your webpage and that's it - you now Have got a support kind having a Are living chat.
Every one of these attributes are existing in Jitbit Helpdesk. Obtaining the occupation finished and having it performed swiftly and easily is all significant when you are supporting your customers.
Notepad is begun and our textual content is added to it. We can easily Perform the macro again by clicking the "Enjoy all over again" button (or by hitting Manage+P).
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You'll be able to optionally build the login website page to immediately redirect end users towards your SAML/SSO provider whenever they sign up and being redirected back again to your helpdesk app. Come across extra data about login/SSO listed here
We've also rewritten the "proposed KB articles" module to work with a neighborhood (as in "your details just isn't shared with any one") Huge Language Product (LLM) to vectorize a ticket and Find very similar content material, which enhances relevance drastically.